Office Policies

 
 
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PRESCRIPTIONS

We will ePrescribe most prescriptions directly to the pharmacist of your choice. However, if you prefer a hand-written prescription, please be sure to inform the physician or nurse of this request.

Refills of existing prescriptions will be issued during normal office hours (Mon-Fri, 8 a.m.– 5 p.m.). Because it is difficult to prescribe drugs or authorize refills after office hours, we ask that you have your pharmacist call our office during normal office hours.

 

 

 

 

INSURANCE

We have made every effort to ensure our fees reflect the usual and customary fees for services. As with any professional service, our physicians appreciate prompt payment for their services.

We sincerely want to provide quality medical care at a reasonable cost and will openly discuss our fees and billing policies with you. We urge you to discuss any personal financial problems with us so payment arrangements, acceptable to both parties, may be arranged.

We participate in most insurance and plans available in the area should you have questions about whether we participate in your plan, a member of our office staff will be happy to assist you. Please contact our Patient Account Customer Service Department at 251.633.0914.

As a service to our patients with insurance, we will file all claims on behalf of the patient. Health insurance is designed to help you meet the cost of medical services. In most cases, it is not designed to pay total fees. Each insurance policy and healthcare provider offers its own terms.

Please be familiar with your coverage when discussing any claim with us. If you are unsure of your policy coverage, we recommend you call the 1-800 number listed on the back of your insurance card or visit your insurance company’s website.

Insurance companies require that we collect the designated co-payments/deductibles upon completion of their visit. Please be prepared to pay the above fees at each visit. Payments can be made with cash, check or by major credit card.

We cannot hold another party responsible for payment of services that you receive. This applies to insurance companies, as well as to other parties, who you believe may be responsible for payment of your bills. We ask you to be responsible for full payment if you are not covered by insurance plans for which we are providers.

Medicare: Cardiology Associates will submit to Medicare for the Medicare allowed amount. The patient will be responsible for the deductible and any co-insurance, which can be billed to a secondary insurance if applicable.

List of commonly used insurance companies in the area listed in alphabetical order. This is not a complete list of insurance plans accepted by Cardiology Associates: